That seemed to work for a while but eventually the problem returned, at which point I started thinking that maybe it was a hardware problem. Since the problem was somewhat intermittent I thought I’d fixed it many times, but the problem always came back.įinally I went for the nuclear option and reinstalled Windows 10. I started by just tweaking the trackpad settings, then updated the trackpad driver, then disabled it completely, then went through the same routine with the touchscreen driver. At first this happened now and again but over the course of the next few weeks it got worse and worse. When it reached the top of the screen it would reappear at the bottom and continue moving upwards. It would jump to the dead center of the screen and them streak upwards. I LOVED this laptop for a couple of months, then the mouse cursor started acting up. I wound up going with the HP Spectre x360, a sexy-slim laptop with a 15″ touch screen and a hinge that lets you flip it backwards into pseudo-tablet mode. Given that I am a Windows guy and several of my colleagues use expensive Macbooks, and given that I am a remote worker and so act as my own helpdesk/hardware support system, I had a lot of leeway in what I picked. A couple years ago our IT Director asked me to pick out a new laptop for myself.